Atento appoints Hernan van Waveren as Director of Investor Relations

– Leveraging his extensive capital markets experience, Mr. van Waveren will lead Atento’s engagement with the global investment community

NEW YORK, February 2, 2022 /PRNewswire/ — Atento SA (NYSE: ATTO, “Atento” or the “Company”), one of the world’s five largest providers of customer relationship and business process outsourcing (CRM/BPO) services and industry leader in Latin Americatoday announced that Hernan van Waveren has been appointed Director of Investor Relations of the Company, with immediate effect.

Atento (PRNewsfoto/Atento)

In his role, Mr. van Waveren will lead Atento’s engagement with institutional and retail investors as well as equity and fixed income research analysts, among other members of the global investment community. He brings to Atento extensive experience on both the buy side and the sell side of the US and Latin American capital markets, having held senior positions in asset management and investment banking.

Mr. van Waveren joined Atento from US-based Believing Capital, where he was Managing Director of the firm, an ESG-focused, goal-driven multi-family office serving clients in the US, Latin America and Europe. Previously, he was CEO of SAH Group Investments, a US-based Single Family Office, where he led liquid and direct investments across all asset classes and consistently outperformed market benchmarks. Mr. van Waveren began his career in global capital markets at JPMorgan, where he was first a member of investment banking teams advising on mergers and acquisitions, IPOs and structured finance, among other areas. Mr. van Waveren then joined the asset management area of ​​the bank, where he was a position trader and managed approximately $1.5 billion in customer assets.

Mr. van Waveren earned a Bachelor of Science in Economics (Finance major) from St. Andrew’s University and a Certificate in Compassionate Culture Training from Stanford University. It previously held FINRA Series 7 and 63 licenses and is multilingual (English and Spanish).

About Atento
Atento is the largest provider of customer relationship management and business process outsourcing (“CRM BPO”) services in Latin America, and among the world’s top five suppliers. Atento is also a leading provider of outreach CRM BPO services to companies operating in United States. Since 1999, the company has developed its economic model in 14 countries where it employs around 139,800 people. Atento has more than 400 customers to whom it offers a wide range of CRM BPO services through multiple channels. Atento’s customers are mainly leading multinationals in sectors such as telecommunications, banking and financial services, healthcare, retail and public administration, among others. Atento shares trade under the symbol ATTO on the New York Stock Exchange (NYSE). In 2019, Atento was named one of the top 25 multinational workplaces in the world and one of the best multinationals to work for. Latin America by Great Place to Work®. Additionally, in 2021 Everest named Atento as a Star Player Gartner named the company a Leader in the 2021 Gartner Magic Quadrant. For more information, visit

Forward-looking statements
This press release contains forward-looking statements. Forward-looking statements can be identified by the use of words such as “may”, “should”, “expect”, “plan”, “anticipate”, “believe”, “estimate”, “predict”, ” intends to”, “continue” or similar terminology. In particular, such forward-looking statements include those regarding the refinancing of Atento’s existing super senior revolving credit facility with its new super senior credit facility. These statements reflect Atento’s current expectations only and are not guarantees of future performance, performance or results. These statements are subject to risks and uncertainties that could cause actual results to differ materially from those contained in the forward-looking statements. Risks and uncertainties include, but are not limited to, competition in Atento’s highly competitive industries; increases in the cost of voice and data services or significant disruptions to such services; Atento’s ability to keep pace with its customers’ needs for rapid technological change and system availability; the continued deployment and adoption of emerging technologies; the loss, financial difficulty or bankruptcy of any key customer; the effects of global economic trends on the businesses of Atento’s customers; the non-exclusive nature of Atento’s customer contracts and the absence of revenue commitments; security and privacy breaches of the systems Atento uses to protect personal data; the cost of pending and future litigation; the cost of defending Atento against intellectual property infringement claims; extensive regulations affecting many of Atento’s businesses; Atento’s ability to protect its proprietary information or technology; disruptions to Atento’s data centers and operations; Atento’s ability to retain key personnel and attract a sufficient number of qualified employees; increases in labor costs and turnover rates; political, economic and other conditions in the countries where Atento operates; changes in exchange rates; Atento’s ability to complete future acquisitions and to integrate or achieve the objectives of its recent and future acquisitions; future write-downs of our substantial goodwill, intangible assets or other long-lived assets; Atento’s ability to collect trade receivables on behalf of its customers; and the ongoing COVID-19 pandemic. Atento is also subject to other risk factors described in Atento’s filings with the United States Securities and Exchange Commission. These forward-looking statements speak only as of the date the statements were made. Atento undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Media inquiries

Investor and analyst inquiries
Hernan van Waveren
+1 979-633-9539

InspIR Group
Ivan Peil
+1 646-452-2335



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